Lida – Aikaterini Kefala
About Candidate
Location
Education
Work & Experience
Main responsibilities: • Determine and resolve candidates’ technical issues prior or during the exam, through customized platforms, chat, phone or e-mails
Main responsibilities: • Ensure that candidate validation is performed according to PeopleCert exam requirements and that Customer enquiries are dealt with in accordance with the performance and service standards prescribed by PeopleCert • Actively monitor the candidate at all times • Ensure that when non compliances occur, the exam is locked and the issue is escalated to the supervisor
Main responsibilities: • handle customers’ questions and concerns in a timely, professional and efficient manner • resolve customer complaints, manage database records • interact with customers on a variety of channels such as face to face, phone, email. • provide appropriate solutions and alternatives within the time limits.
Main responsibilities: • Read through/ listen to material in Greek/ English and convert it into English/ Greek, making sure to preserve the original meaning. • Translate video documentaries by providing subtitles.
Teach English to children and adults.
Teach English to children and adults.
Main responsibilities: • instruct and assist students in introductory level laboratory techniques and chemistry exercises • Maintain a safe laboratory environment and ensure proper handling of waste materials. • Provide advice and support to students. • Grade laboratory worksheet assignments. • Supervise the examination procedure
Main responsibilities: • instruct and assist students in introductory level laboratory techniques and chemistry exercises • Maintain a safe laboratory environment and ensure proper handling of waste materials. • Provide advice and support to students. • Grade laboratory worksheet assignments. • Supervise the examination procedure
Teach English to children and adults.